A DLL needs updating after installation and the service and GUI cannot communicate properly until it does.Any other Windows user subsequently accessing the console must enter the new password the first time they access the GUI after the password was set/reset (details on this feature are below). (Cerberus 13.2.0 and beyond): A Windows User with access to the GUI has set or reset the password.The GUI and Windows Service passwords are out of sync (or one had never been set). Most users will never see the Cerberus Service Connection dialog because it is only shown when the Cerberus GUI can't connect to the underlying Windows Service. That port must be available for Cerberus to listen on or the GUI will be unable to connect to the local Windows Service. The Cerberus Windows Service listens for SOAP connections on the Port specified under the Remote settings page of the Server Manager. When Cerberus is running as a Windows Service, the GUI connects to and communicates with the Cerberus Windows Service through a remote access API called SOAP. The remote access settings control HTTP and HTTPS web administration and SOAP access to Cerberus FTP Server.
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